Shipping Policy

Shipping Policy

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed 1-2 business days. Transit times vary depending on the item and the brand and usually take between 5-7 to arrive once shipped. 

Order Shipment:

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within seven business days of your order, feel free to follow up with us at support@sustainablyluxeliving.com.

All shipping times are approximate. Acceptance of a delivery is considered as an agreement to abide by Sustainably Luxe Living's Refunds & Returns policy. 

No Shipping outside of the lower 48 States of the USA. 

Shipping Options

Curbside delivery is the standard option; however, we may offer the below options for some products for your convenience (at an additional charge depending on the shipping company). Please contact us for more information about these prior to ordering. 

  • Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

  • White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! Saunas will not be assembled. 

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE